Contact Record - Require Phone Number​

While you might not want to require your reservationists to fill in all the possible data when creating a new contact profile, you might want to require them to at least get a phone number, so if there is an issue, you can call the Booker back.
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To turn on the enforcement, which is a global setting, navigate to Setup…Maintain…System Default Configuration…Contact Settings.

Then just check the box at the bottom that says “Enforce at least 1 phone number for contact profile”.

​Now, when a new contact record is created, and there is no phone number in that new profile, the reservation agent will be reminded to get one.